Orange | Payment reminder | Telecom & energy | Voice
Orange is one of the largest telecom players in the Belgian market, with about 3 million customers and a turnover of 1.2 billion euros.
Orange wanted to automate its credit collection partially.
With automated calls, people with one or more open invoices are automatically called. The solution is linked to a file that is put on a FTP by Orange.
A significant percentage of the open invoices are paid after the first automated call.