Wouldn’t it be much easier to manage a network without having so many different providers? Did you wish you had more flexibility to choose the device you prefer to place your calls? If those are questions that speak to you, VoIP (Voice over IP) might be the technology you were looking for.
What is VoIP?
Voice over IP, or VoIP, is the technology that allows to place a call or to send multimedia content over the internet. Calls transmitted over the Internet Protocol (IP) can be placed using a computer, a traditional phone or other connected devices.
VoIP is part of the digital transformation of telecoms. Traditional phone lines are slowly abandoned in favour of these virtual phone systems. Individuals prefer VoIP for their features, such as video calling, and lower costs for distant communications. An individual will typically use an application on a smartphone or computer to benefit from it. But VoIP’s main benefits are for companies.
Why are companies choosing virtual phone networks?
Companies are switching to VoIP for flexibility, costs reduction and efficiency reasons. They will usually implement it as their business standard. This allows employees to access their work networks remotely, using a computer or a smartphone.
Having your calling network on the internet allows to save on costs. VoIP presents several features, such as video conferencing or access and exchange of files. This means that there is no longer a use for paying separate providers for these different tools or networks. Moreover, since the phone number is virtual, calling costs are no longer related to location. Long distance calls cost the same as local calls.
Implementing a VoIP network within a company also allows flexibility in terms of communication and telecom services. With a virtual number, re-routing existing numbers is quick and cheap when the company is relocating. The number is also usable from smartphones, so employees can use the company’s number while away from the offices.
Finally, VoIP provides companies with efficiency in their call management. Traditional phones can be connected to the network using a VoIP connecter or calls can be placed from a computer. You could also decide to link other tools and applications to your VoIP network. This way you could bring up a customer record when this said customer calls your company, for example, or call a customer directly from an email.
How can you benefit from VoIP?
Depending on your business needs, you might think of other applications for VoIP or wonder if such a technology can solve one of your communication issues. The easiest way to find out is to ask! Our sales team would be delighted to answer your questions, so don’t hesitate to contact us!