Smart Interactive Voice Response
Enjoy the power of data by using Smart I.V.R.
Simplify navigation and save you and your customers time.
With Smart Interactive Voice Response, you gather information and use it to improve customer experience and improve your processes.
A more effective customer service
With our Smart Interactive Voice Response we provide a complete solution using data to improve the quality of your customer service.
With SMART I.V.R benefit from greater control over incoming call traffic as all calls will be received, qualified and handled immediately. Leverage this technology by giving the right information to your customer at the right time.
Benefits of a Smart I.V.R
Reduce unproductive calls and waiting times with SMART I.V.R.
The Smart Interactive Voice Response reinforces the qualification of the caller’s request but also the routing to the appropriate entity in order to reduce unproductive calls and waiting times.