DELIVERY NOTIFICATION

Inform with delivery notifications

Involve customers thanks to proactive delivery notifications. Lighten your workload and keep your customers happy.

Appointment r

Send shipping information

Giving the right information at the right time is essential. People want to know all about the status of their order, at any time. Delivery notifications are generally done via automated e-mails. But all other information is preferably sent by SMS. SMS delivery notification is an extremely effective and almost immediate communication channel, with an open rate of 98% within 3 minutes.

Sending delivery notification messages with SMS updates and bots, can help your company in creating an effective flow of information, while leveraging the satisfaction of your customers.

AUTOMATED VOICE COMMUNICATION EFFICIENCY

Why use SMS notifications?

Increase User Engagement with Delivery Notifications. Engage users at the right time with the right message. Reduce churn thanks to delivery notifications and delivery status.

Send personalised SMS notifications to different users and segments with our portal or integrated API. Deliver consistent messages across channels: mix SMS, voice, bots or even RCS.

ADVANTAGES
Benefits of shipping notifications

Use SMS, mail or multiple channels to keep your customers up to date on the status of their delivery. Increase customer engagement with delivery updates.

Satisfied customers

Customers get the information they want at every step of the process.

Easy set up

We integrate easily delivery notices in your current system.

Improved services

Improve the quality of your services thanks to automation.

Saved time

Receive less inbound calls for delivery problems.

CUSTOMER EXPERIENCE PRODUCTS

 

Other products for customer experience

SMS marketing

Improve your marketing with our SMS and IVR automated solutions and detailed overview of the expected return.

Helpdesk

Improve your support and lighten the workload of your teams thanks to the automated helpdesk.

Customer survey & NPS

Increase the adequacy of your offer to your customers’ needs by measuring their satisfaction level.

Try our platform during 14 days

Make your communication successful: try our platform!

Not convinced yet ? We help you make up your mind with free access to our platform. Find everything you need to start your first communication within a CPaaS.

No credit card required. Enjoy 20 SMS and 20 calls for free included.

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