Security
Your data, secured by design
RingRing is ISO/IEC 27001:2022 certified and fully aligned with NIS2, DORA, and EU AI Act
Security is not a checkbox. It’s the foundation.
At RingRing, we don’t treat information security as a checkbox exercise. As a leading Belgian CPaaS provider, we are ISO/IEC 27001:2022 certified, the international standard for managing sensitive data and ensuring operational resilience.
Security is deeply embedded in our software development lifecycle, infrastructure, and company culture—because your communications deserve uncompromising protection.
ISO/IEC 27001:2022
What’s in our scope?
Our certified ISMS covers:
Organizational scope
All core departments are included:
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- Development (Production)
- Sales & Marketing
- Infrastructure & Platform
- Legal, Finance & HR
- IT Security
Physical scope
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- RingRing headquarters (Diegem, Belgium)
- ISO 27001-certified data centers at:
- Data Center United
- AtlasEdge
Products & services scope
- The full omnichannel platform
- Platform APIs, portals, and real-time analytics
- All development, delivery, maintenance, and support processes
Fully aligned with NIS2, DORA & the EU AI Act
NIS2 READY
We meet all key obligations of the NIS2 Directive, including:
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- Comprehensive risk management
- Incident detection and reporting
- Business continuity and supply chain oversight
- Regular training and audit procedures
DORA READY
Our solutions meet the stringent demands of the Digital Operational Resilience Act (DORA), relevant for clients in regulated sectors such as banking, insurance, and public administration:
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- ICT risk and third-party management
- Operational resilience
- Logging, monitoring, and secure change control
AI ACT READY
We proactively align with the European AI Act (2025), focusing on:
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- Transparency: our AI-based communication assistants (e.g. chat- and voicebots, RAG agents) include transparency-by-design, auditability, and human oversight features.
- Risk classification: we assess and document every AI-based use case, ensuring it falls within the allowed regulatory thresholds.
- Data governance: we follow strict data quality and traceability rules throughout AI development and deployment.
- Customer control: clients remain in full control of data usage and model outputs.
All AI development at RingRing respects EU AI Act guidelines and integrates with our ISO27001 ISMS policies.
Our approach
We build trust through transparency
Our information security and compliance strategy integrates:
GDPR and Belgian telecom (BIPT/IBPT) regulations
ISO/IEC 27001:2022 standards
EU AI governance, NIS2 & DORA
Customer-specific contractual obligations
