Mass SMS service used to communicate with volunteers

To contribute to the fight against the COVID-19 virus, the Brussels Region has set up a production line for anti-projection masks. Indeed, the hospital sector is facing a shortage of masks on an international scale. EcoRes and Travie coordinate a collaborative production chain. In order to achieve this project and to send mass messages to all the volunteers, the team needed the bulk SMS service from RingRing.

Bulk SMS service for a volunteer project

RingRing is a partner of the Masks.Coronavirus.Brussels operation. A consortium of Belgian companies, cooperatives and institutions organise the project. The goal? To produce more than 100,000 reusable anti-projection masks, with the collaboration of 1,500 volunteer seamstresses. RingRing has implemented an SMS service in order to support this project.

In order to facilitate the dialogue between the coordination team and the 1,500 citizens involved in this humanitarian challenge, an agile technology was needed. Thanks to SMS service, employees can communicate quickly and efficiently with a large number of users.

Volunteers participate in the project so far

%

Deliverability of text message

Effective & clear messages

RingRing’s SMS application allows the collaborators to send targeted messages to volunteers who have finished producing their first kits. To encourage volunteers who encounter more difficulties with the kits, bulk SMS service is efficient. Also, to inform the volunteers of the next deliveries.

Why using bulk SMS service?

For the coordination team of the project, mass SMS service is more interactive and efficient than emails. Effectively, users often consider email as spam or lower priority. Let’s not forget that SMS remains the service with the highest opening rate. The deliverability (very important in this case) is also 99.9%.

Want to know more about Bulk SMS and how to implement it for your company?

SMS service to connect with volunteers
First delivery of masks by Emmanuel Mossay

« RingRing SMS application is very responsive, efficient and professional »

Emmanuel Mossay, initiator & coordinator of Masks.Coronavirus.Brussels

The creation of kits for the mask production

  • First, Travie takes care of the pre-cutting of the materials.
  • Than, Urbike delivers the kits to a network of pre-qualified volunteers who do the sewing at home.
  • Urbike takes care of the recovery of the masks from the volunteers.
  • After a quality control, masks are available to the Brussels government.
  • Finally, the government ensures distribution via Iriscare to institutions and services identified as priorities.

How can I participate?

The goal is to get as many masks as possible as quickly as possible. If you have a basic knowledge of sewing: 5 minutes are enough to make a mask. About 2 to 3 hours of work would be ideal per person. So, if you want to dedicate your time to support hospitals, doctors and patients. If you have time, participate to the action!

Discover more interesting use cases

Rich Communication Services for payment reminders

To answer to their main goal : Orange decided to optimise its payment reminders by adding to IVR a RCS channel.

Send Email to SMS Alerts

Interparking implemented a solution to send SMS alerts to all the decision-makers within the Belgian interparking team

SMS

Automated SMS

Automated SMS

Voice API

SMS API

Automated SMS

SMS Gateway

Bulk sms

Bulk SMS

Email to SMS

Email to SMS

VOICE

Voice API

Voice API

Virtual voice agent

Voicebot

Interactive voice response

Interactive Voice Response

BOTS

Bots

Chatbot

SURVEY

Send survey

Send Survey

EFFICIENCY

Automated SMS

Payment Reminder

Appointment reminders

Appointment Reminder

PRODUCTIVITY

Call Campaign Manager

Call Campaign Manager

Smart IVR

Smart IVR

SECURITY

OTP

One Time Password

Automated SMS

Blog

Bulk sms

Customer Stories

Automated SMS

Contact us!

Bulk sms

Talk to an expert

About Ring Ring

About us

Virtual voice agent

Careers

Voice API

FAQ