Enterprise Cloud Contact Center

Provides an omnichannel experience at every stage of the customer journey with an enterprise cloud contact center. 

With Odigo offer to the agents a 360 degree view of all interactions made by end-users. With all the data gathered personalised personalised conversations easily and simply and offer the best experience to your caller seamlessly and effortlessly

Give to your customers what they want

Odigo completes the global services portfolio of RingRing. Build positive and productive relationships between your workforce and your customers thanks to the complete Odigo Clound Contact Center solution.

Get closer to your customers

With Odigo’s cloud contact center, allow your employees to monitor every channel while receiving instant information on company’s activities. Enjoy access to customer data and interaction history.

Through this solution, end users will enjoy a superior customer experience and a personalised approach.

An Entire Contact Center moved to telework

The recent coronavirus crisis has transformed the way businesses operate. The digitalisation of companies has taken off during this crisis.
It’s in this particular context that the Belgian telecommunication firm, VOO, decided to switch to 100% teleworking.
The switchover was carried out by our team in two days only. Discover why a cloud contact center was the ideal option for VOO.

Why you should opt for a Cloud Contact Center

Named Cloud Contact as a Service (CCaaS) leader for 4 years in a row by the Gartner Magic Quadrant, Odigo is more than just a cloud contact center.

The platform is designed to be pleasant to use but above all the ideal partner for the digitalisation of call centers or departments in permanent contact with customers from all sectors. Banking, public & utilities, health, retail, transport & logistics and many more!

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Great Customer Experience

The Cloud Contact Center Odigo brings world-class expertise in customer service and allow you to interact with multichannel interactions.

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Totally Cloud based

A powerful contact centre based on cloud to allow agents to logged wherever they are and whenever they want.

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Automated updates

As the entire hard infrastructure is in the cloud, updates are done easily and automatically.

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No more infrastructure

With Odigo Cloud Contact Center, no more hard infrastructure on premice.

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Dashboards , Reports & Expertise

Get valuable insights and make adjustments where its necessary.

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Pay As You Use

Pay only for the number of licenses you actually use.

What are your challenges?

Are you planning to migrate your call center or implement a more efficient version of your contact center? A contact center that’s constantly evolving and, above all, the leader is in its market?

Our team of experts is here to answer all your questions and to set up your enterprise cloud contact center project.

Join the 200 other companies all over the world that opted for Odigo.

Leave us a message and we will be happy to assist you in setting up and carrying out your project.