Customer self-service

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Je hebt echt geen dure infrastructuur nodig om je klantenservice te verbeteren. Deze selfserviceoplossing is de ideale manier om een doeltreffende relatie op te bouwen met je klanten en een efficiënter proces uit te werken. Je beperkt het aantal oproepen door de vragen van je bellers beter te structureren. Bovendien breng je de klant meteen in contact met de juiste persoon binnen het bedrijf. Selfservice kan op elk moment, wanneer de klant op zoek is naar nuttige informatie.
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Eén meertalig contactpunt
voor al je inkomende oproepen, de klok rond.
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Je oproepen worden
volledig automatisch verwerkt bij een ‘overflow’ of
tijdens de sluitingsuren van je bedrijf.
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Je bellers worden
voldoende geïnformeerd
dankzij een verbinding
met je database.
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RingRing us: +32 2 334 23 00

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