Internal communication is defined as the sharing of information within an organization for business purposes. This of course influences employees’ motivation and state of mind. But did you know it also reflects on your brand image and gives a preview of how you communicate with your customers?
Without proper interaction within a team, ongoing projects might stall and employees could get disengaged. This has lots of indirect consequences on external communication as well.
Improving your internal communication will benefit you through higher employee satisfaction, more efficient collaboration, improved external communication and so on. But to be able to improve, you first need to make an assesment!
By doing this short test to see which type of internal communication profile your company has.
The results will give you some insights on the effects of your internal communication profile on not only your employees, but also on customers. Addtitionally, you will get some improvement suggestions that you can apply to improve your internal communication!