The simplest change in your business operations could mean the world. Are you experiencing a significant number of no-shows in sales? Then you probably know that ‘wasted’ time costs a lot of money. Using automated appointment reminders is the perfect way to reduce your no-show rate dramatically.
What a no-show means
Suppose you are a car dealer, and a customer makes an appointment to test drive a car and to get more information about it. That means your sales representative invests time and effort to prepare and block a timeslot in his calendar for the actual appointment.
So, what if that customer doesn’t show up? It means that your sales representative lost a considerable amount of time. Which means a direct loss for your company.
Let’s presume your company experiences no-shows regularly. In that case, all no-shows together could add up to a significant loss. If you invest in a decrease of no-shows, it has a positive effect on your business. So how can you make it happen, effectively and efficiently? Well, SMS reminders seem to be the perfect solutions to create a significant cutback on no-shows.
The power of SMS
Did you know that SMS is the most frequently used data service in the world? While about 93% of text messages are opened within the first three minutes of being received, more than 65% of e-mails are never even opened. SMS allows you to send all types of transactional information to your customers or prospects.
Appointment reminders with SMS
Implementing an automatic SMS solution is easy, fast and budget friendly. It gives you the effectiveness you need, and allows you to have an enormous return on investment: our approach generally contributes to more than 50% of no-show reduction. Moreover: it’s applicable in every context, even on tradeshows.