What Is A Good Net Promoter Score® And How To Use It?

Maïwenn Marchand
29 Apr, 2021

The NPS® is a well-known metric that measures the willingness of customers to recommend a company’s products or services. With only one question to the customer, response rates are usually higher than a more elaborate survey. But, what is a Net Promoter Score, and how to use it efficiently?

Discover in our article what is the What is Net Promoter Score® and how to use it efficiently.

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