RingRing Blog
Find our latest news and relevant articles in our blog
Customer Service Automation Thanks To IVR
Implementing customer service automation by using interactive voice response can have many advantages. Indeed, non-optimised processes cost your team a lot of time and your company a lot of money. However, using the right tools, a lot of these processes can easily be...
SMS: an effective tool to inform during pandemic
In times of crisis, it is easy to notice an increase in internal and external communication. The last pandemic has demonstrated that. Using SMS during a pandemic can be very effective. This concerns a majority of sectors and organisations. Indeed, we have the desire...
Crisis communication : 7 tips for an effective crisis management
Crisis management is an essential organisational function. Most companies face a crisis one day. In such cases, it is necessary to act quickly and effectively. Failure to react is the worst-case scenario. But how do you effectively manage this type of communication?...
What does CPaaS mean?
Today, customers expect to interact with companies by using their favourite channel. We live in a society where the customer experience becomes more and more important. You have probably already thought of creating your own communication platform? What if CPaaS was...
2019 in summary
This year, RingRing had a great global growth, new recruits, new customers and more satisfied existing customers, and as much fun as usual. We are proud to be the leading Belgian platform for automated communications by SMS, Voice and Email. All this also...
A new partnership with Odigo!
Odigo, Leader in Gartner’s Magic Quadrant for Contact Center as a Service (CCaaS) associates with RingRing the leading Belgian platform for the automation of SMS, Voice and Email communications. The main objective for both partners is to put the customer at...
5 ways to boost your sales during summer
If your customers are outside and do not open their emails, how can you reach out to them? Discover 5 ways SMS could boost your sales!
How to get your outstanding invoices paid without additional costs?
Sure, you hope all your outstanding invoices are paid on time. But you constantly get reality checks, proving the opposite. As you know, cash flow is king. So, you probably have methods to remind late payers by using old traditional tools and processes, which are both...