How IVR System Can Benefit Your Marketing

How IVR System Can Benefit Your Marketing

There are many ways IVR applications can improve your marketing and marketing campaigns : build customer loyalty, improve processes or reduce costs. If you have never heard of IVR, it's high time to take an interest! Discover in this article how IVR can boost your...

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Retain And Grow Your Customer Base In Banking Sector

Retain And Grow Your Customer Base In Banking Sector

Retain and grow your customer base is not always an easy task. In all types of industries, it is important to focus on the customer. Many tools are useful to ensure that your customers are satisfied. It is all about knowing your target and adapting to their preferred...

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5 Customer Data Collection Methods That Work

5 Customer Data Collection Methods That Work

Without knowing your client, you can't offer him the best experience you want him to have. That's why most marketing & sales projects will require a phase of customer data collection. Your company may also be or want to be a data-driven company. In any case, you...

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The Perfect End-Of-Summer Customer Engagement Strategy

The Perfect End-Of-Summer Customer Engagement Strategy

Even though the sun is still shining, and the heat is still on… it's time to prepare your customer engagement strategy for the back-to-school season. Our marketing team has put together some ideas to help you engage with your network. Discover 5 ideas to attract...

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Appointment Reminders Via SMS To Avoid No-Show

Appointment Reminders Via SMS To Avoid No-Show

Have you ever heard of appointment reminders via SMS? The simplest change in your business operations can have a big impact. Are you experiencing a significant number of no-shows in sales? Then you probably know that ‘wasted’ time costs a lot of money. Using automated...

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Perfect SMS Reminders In 4 Steps

Perfect SMS Reminders In 4 Steps

By now, you know that SMS is the ultimate weapon to reduce no-shows. SMS reminders are the perfect solution to make it happen. But they can also be used to remind users to pay their bills, or to remind them of an event. Remind an appointment or an interview....

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Automated Calls To Maximise Summer Months In HR

Automated Calls To Maximise Summer Months In HR

As HR professionals, how to deal with summer and the challenges that come with it? Since the summer months are sometimes quieter, it's time to sit down and review your strategy and why not, your working tools. Did you know that you can automate a lot of tasks in your...

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How Voice Technology Is Transforming Businesses

How Voice Technology Is Transforming Businesses

In a post-pandemic world, our attitude towards touch screens, credit card transactions and paper money will change permanently. Even after we return to our normal routines, some of the habits we taught ourselves during this period are likely to stick with us for a...

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Customer Service Automation Thanks To IVR

Customer Service Automation Thanks To IVR

Implementing customer service automation by using interactive voice response can have many advantages. Indeed, non-optimised processes cost your team a lot of time and your company a lot of money. However, using the right tools, a lot of these processes can easily be...

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5 Free Late Payment Reminder Templates

5 Free Late Payment Reminder Templates

Late payments can be chaotic for small and large companies. In order to avoid a maximum of cash flow concerns and to organise a functional debt collection process, we propose 5 late payment reminder templates by SMS. For some time now, the use of mobile phones has...

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10 ways to re-engage with customers after covid-19

10 ways to re-engage with customers after covid-19

It's been more than a month since the Coronavirus turned our habits upside down. Many things have changed in the meantime. First, consumer habits have changed. We're seeing a real shift to digital. Consumer habits have changed. Also, the ways of interacting with your...

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How coronavirus changed ways of interacting

How coronavirus changed ways of interacting

In the current coronavirus crisis, we have had to adapt our ways of interacting, our way of working and, above all, our habits in general. Whether in the private or professional field, the coronavirus spares no one. At the professional level, many sectors are affected...

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How To Do SMS Marketing During Containment

How To Do SMS Marketing During Containment

How to do SMS marketing during this period of containment? Now more than ever, it is important to communicate about your online presence. Continue to be present on the market. Inform your users about the measures taken as a result of the virus and the alternatives put...

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