Is SMS two-factor authentication (2FA) safe?

Is SMS two-factor authentication (2FA) safe?

The National Institute of Standards and Technology issued guidance that found SMS insecure and unsuitable for strong authentication. Since then, it is discussed whether or not SMS should be used in 2-factor authentication (2FA). We think it should, and here is why....

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What Is SMS OTP verification?

What Is SMS OTP verification?

Security is a very important topic, especially when you process sensitive information within your company. Cybercrime is very common these days. That's why using SMS OTP (one-time-password) verification could be a good option. One-time passwords allow for increased...

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Boost Customer Satisfaction with SMS

Boost Customer Satisfaction with SMS

The channels you choose to interact with your customers have a great influence on their experience with your business. You wouldn’t be successful if you didn’t try to improve this experience. Have you ever tried to boost customer satisfaction with SMS? Introducing SMS...

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What Is A Good Net Promoter Score And How To Use It?

What Is A Good Net Promoter Score And How To Use It?

The NPS score® is a well-known metric that measures the willingness of customers to recommend a company’s products or services. With only one question to the customer, response rates are usually higher than a more elaborate survey. But, What is a Net Promoter Score,...

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What is RCS and How Can It Improve Business Communication?

What is RCS and How Can It Improve Business Communication?

If you are using an Android smartphone, you know that the default messaging app is outdated. The messages all look the same and are quite banal. It is impossible to send images or any other type of media without switching to MMS. Therefore, most people use an...

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2020’s Impact On SMS Statistics And Digital Interactions

2020’s Impact On SMS Statistics And Digital Interactions

The year 2020 was a year with many twists and turns. A complex year, in which COVID-19 profoundly changed our habits. Companies and consumers had to adapt. The COVID and the resulting containment also affected our organisation. Despite all this, for RingRing it was a...

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