How To Reduce Churn with NPS in a few steps

How To Reduce Churn with NPS in a few steps

For most companies, especially SaaS companies, losing customers is a major problem. The importance to know how to reduce churn with NPS® and understanding customers needs has become predominant. You will find many writings about the Net Promoter Score (NPS). But, the...

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What Is A Good Net Promoter Score And How To Use It?

What Is A Good Net Promoter Score And How To Use It?

The NPS score® is a well-known metric that measures the willingness of customers to recommend a company’s products or services. With only one question to the customer, response rates are usually higher than a more elaborate survey. But, What is a Net Promoter Score,...

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What is RCS and How Can It Improve Business Communication?

What is RCS and How Can It Improve Business Communication?

If you are using an Android smartphone, you know that the default messaging app is outdated. The messages all look the same and are quite banal. It is impossible to send images or any other type of media without switching to MMS. Therefore, most people use an...

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2020’s Impact On SMS Statistics And Digital Interactions

2020’s Impact On SMS Statistics And Digital Interactions

The year 2020 was a year with many twists and turns. A complex year, in which COVID-19 profoundly changed our habits. Companies and consumers had to adapt. The COVID and the resulting containment also affected our organisation. Despite all this, for RingRing it was a...

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7 Things You Need To Know About SMS Messaging

7 Things You Need To Know About SMS Messaging

Everyone has heard about SMS messaging. But let's get to basics. Where does it come from? Since when do we use SMS messaging. Why is it so famous and used all around the world? Let's get deeper into the history of SMS! What does SMS messaging mean? First of all, let's...

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