2020’s Impact On SMS Statistics And Digital Interactions

2020’s Impact On SMS Statistics And Digital Interactions

The year 2020 was a year with many twists and turns. A complex year, in which COVID-19 profoundly changed our habits. Companies and consumers had to adapt. The COVID and the resulting containment also affected our organisation. Despite all this, for RingRing it was a...

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What Does CPaaS Mean?

What Does CPaaS Mean?

Today, customers expect to interact with companies by using their favourite channel. We live in a society where the customer experience becomes more and more powerful. Maybe, you've already thought of creating your communication platform? However, it's expensive and...

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Why Companies Should Use Chatbots

Why Companies Should Use Chatbots

Over the years, it has become important for businesses to solve all questions and problems of customers in order to ensure consumer loyalty. So, why using chatbots? After many years of taking the lever into our own hands, man has called in the help of machines to...

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How IVR System Can Benefit Your Marketing

How IVR System Can Benefit Your Marketing

There are many ways IVR applications can improve your marketing and marketing campaigns : build customer loyalty, improve processes or reduce costs. If you have never heard of IVR, it's high time to take an interest! Discover in this article how IVR can boost your...

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Automated Calls To Maximise Summer Months In HR

Automated Calls To Maximise Summer Months In HR

As HR professionals, how to deal with summer and the challenges that come with it? Since the summer months are sometimes quieter, it's time to sit down and review your strategy and why not, your working tools. Did you know that you can automate a lot of tasks in your...

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