2022 is over, 2023 is right here… and it’s the perfect opportunity for us to slow down and take a look at all that’s happened in the past 12 months. Ups and turns, successes and experiences, for sure, we’ve learned a lot and definitely grown in 2022. Let’s take a look back at this challenging year. Come on, we are taking you along!
After two stormy years, 2022 was no exception to this trend. Between social crisis and complicated economic situation, companies have sailed on tumultuous waters. But, throughout this year, we have strived to offer the best to our clients, as we have done for over 30 years. And given the challenging times we live in, it’s clear that our solutions are true allies for today’s businesses and make sense.
Let’s take a look at the key elements of 2022 before jumping in 2023:
Business overview
Every year brings new developments and projects. And for RingRing, 2022 was marked by new relationships and new projects! And we hope not less for 2023!
Omnichannel
As the Belgian leader in CPaaS (Communication Platform as a Service), at RingRing we are at your side to automate interactions with your customers. Whether you want to use SMS, voice, email, bots or a mix of all these, we help you make the right choice to know your customers’ thoughts and boost your customers’ experience and loyalty.
Evolution of interactions by channel
Whatever happens, the most important thing when choosing a communication channel is always to put the needs and habits of your customers at the center of your choices.
Customer satisfaction
Customer satisfaction is our primary objective. And our expertise of more than 30 years allows us to ensure a high quality service. From the beginning to the end of your project, you will be accompanied and advised by our experts, so that you can benefit from the solution that suits you.
And once everything is in place, we stay by your side.
You can contact our support team 24/7, they give you the best of what RingRing has to offer. And as a proof, on April 27, 2022, we reached the symbolic milestone of a whole year without any bad reviews on received tickets. Congratulations to our support team! And we plan to keep it that way in 2023!
Life at RingRing
But at RingRing, it’s also alive! As a proof, each person of our team has his place, his importance and brings his stone to the building of your business! Take a look at what happened to the RingRingers this year:
Conclusion
These figures are good! And all this is thanks to our customers, our partners, our teams. Thanks to all those who trust us and for whom we give the best of ourselves.
Curious about what we can do for your business? Contact our experts to discuss your needs. We promise you, you will be in good hands!
Or do you want to be part of the adventure? We are always looking for new superheroes to join our team. Reveal your powers right here!
We don’t know about you, but we are ready for a new year, full of projects! Onward to 2023!
