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How to remind thousands of customers to pay their bills?
How to check the excellence of your car dealers efficiently?
How to engage online visitors to subscribe to your newspaper?
How to evaluate your service level and keep your budget in balance?
How to inform your customers about an open invoice?
Using a customer satisfaction survey in a customer centric strategy
WhatsApp Business: good communication channel or not?
How to improve the efficiency of payment reminders in 5 steps
Black Friday, the best time to send out SMS
Weather notifications: how to react efficiently to unforeseen weather?
how to ensure a high level of security using a one-time password?
How can a start-up use automated calls to improve their technical structure?
5 ways to incorporate bulk SMS in B2C marketing programs
What is RCS and how can business communication benefit from it?
What technology to use to automate an outbound call campaign?
Get real-time information about the status of our services
What is Customer Experience all about? 3 questions to our own Customer Experience Manager
How to improve an employment agency’s efficiency in contacting job seekers with automated SMS & calls
Analyze your SMS campaigns with Message Analytics
CPaaS: what are the benefits and applications of a Communication Platform as a Service?
5 secrets about SMS marketing your competitors are keeping to themselves
7 reasons to consider IVR
5 things you should do with customers’ feedback
5 ways IVR improves your call centre KPI’s
The perfect customer survey? It’s in the mix of IVR, SMS and e-mail
8 steps to create effective IVR surveys
5 steps to use your Net Promoter Score to improve customer care
Measuring customer satisfaction: 5 questions and one magic trick
5 reasons why your business can’t do without IVR
7 reasons why you should use bots in your customer service
5 tips to optimise the quality of your customer care
Stop losing time and money with making appointments
Spring-cleaning: how to clean up – or fill up – your e-mail database for free
Choose the right solution for your customer survey: a comparison of alternatives
5 reasons why SMS should be part of your marketing mix
3 reasons why you should plan your appointments with automated calls
How to give your customers shipping information before they ask for it?
Reduce your no-show rate with SMS
4 tips for the perfect SMS reminder
Here’s how you get your open invoices to be paid almost for free
5 steps to create the ultimate customer survey
3 ways to boost customer satisfaction with a simple SMS
What if IVR could make your customer survey more effective, cheaper and automated?
3 steps to improve your business with customer feedback
“The future of customer service is a mixed approach of human and digital” – Christian Dumolin
Automation update: the importance and use cases of bots in today’s business
How to inform people worldwide about risks?
How to inform your clients effectively that their order is waiting for them?
How to boost your chances of fundraising success with a celebrity?
How to effectively invite your customers for a test drive?
How to inform credit card holders about expenses and limitations effectively?
How to evaluate your service level with a satisfaction survey and keep your budget in balance?
How to send a shipping notification that gets read?
How to perform instant crisis communication for a large retailer?
How to avoid fraud and cheaters on a voting contest?
How to rate the quality of a call with a customer care agent efficiently?
How to inform customers about their arrears, without the hassle?
How to inform your customers when your technician will arrive?
How to provide secure access to your website with 2-factor authentication?
How to pay with your phone, without any installed app?
How to manage working time and location with the voice presence tracker
How to quickly inform about a shortage of blood?
