Blog
Our latest news around customers interactions
One year of only positive reviews
At RingRing, service is an essential part of our work. And that's why our support team does an incredible job every day. So...
Turn your payment reminders into success
Do you really rely on your customers for the payment of your invoices? Of course, you cannot pay outstanding debt for them....
Appointment Reminders Via SMS To Avoid No-Show
Have you ever heard of appointment reminders via SMS? The simplest change in your business operations can have a big...
What Is an SMS API and How Does It Work?
What is an SMS API? How does it work and why should you try it for your business? Because it is a must-have for every...
8 Steps to build an effective chatbot for your customer service
Chatbots are increasingly present on corporate websites. They can also help improve customer service and support human...
What Are the Benefits and Applications of CPaaS?
CPaaS is more and more present in businesses, but what is a Communication Platform...
Retain And Grow Your Customer Base In Banking Sector
Retain and grow your customer base is not always an easy task. In all types of...
A year fulfilled of new records
What we can say at RingRing is that year after year and sometimes even month after month, we achieve great things. But we...
30 Years Of RingRing: CpaaS Leader in Belgium
This year we celebrate RingRing's 30th anniversary. 30 memorable years, shared memories, involved employees and a growing...
Use SMS Marketing To Promote Your Business on Black Friday
Every year, we all receive numerous advertisements for Black Friday: e-mails, social media posts, even snail mail...
What Are SMS Short Codes?
You just received an SMS from a short code? Or, you would like to use one of these...
Make a cheaper and effective survey with automated voice
Measuring the experience customers have with the customer service department takes time, effort and money. But did you ever...
How To Reduce Churn with NPS in a few steps
For most companies, especially SaaS companies, losing customers is a major problem. The importance to know how to reduce...
7 Reasons why voicebots are the future of customer service
Are voicebots the future of customer service? Probably. Customers like companies that answer their questions efficiently,...
Send SMS from your Email with Email to SMS
When sending out SMS, you can choose to do so with different tools. To gain efficiency, it is important to choose the right...
What Is Customer Satisfaction Score (CSAT)?
Today, customer satisfaction is a key element in the smooth running of a company. An unhappy customer can damage the...
Is SMS two-factor authentication (2FA) safe?
The National Institute of Standards and Technology issued guidance that found SMS insecure and unsuitable for strong...
What Is SMS OTP verification?
Security is a very important topic, especially when you process sensitive information within your company. Cybercrime is...