« 8810 SMS » – But Where Does This Short Code Come From?
You just received an SMS from the short code 8810? Or, after a thorough analysis of your telephone bill, you see that you received an SMS from 8810? You may wonder what this SMS short code is. Be reassured, 8810 is a typical short code from RingRing, no spam or...
« 8810 SMS » – But Where Does This Short Code Come From?
You just received an SMS from the short code 8810? Or, after a thorough analysis of your telephone bill, you see that you received an SMS from 8810? You may wonder what this SMS short code is. Be reassured, 8810 is a typical short code from RingRing, no spam or...
The Best Way To Handle Unpaid Invoices
What are the means of debt collection to deal with unpaid invoices? There are plenty available on the market. But think twice before choosing one. What is your goal? Recovering your money? Isn’t it possible to do so more efficiently? To help you find the best way to...
What Is eNPS And Why Is It Important?
Since it was popularised in 2003, the Net Promoter Score (NPS) has become a widely used measure. Both for measuring customer and employee satisfaction. Many companies use eNPS or Employee Net Promoter Score to measure employee satisfaction. In addition, choose the...
Why Companies Should Use Chatbots
Over the years, it has become important for businesses to solve all questions and problems of customers in order to ensure consumer loyalty. So, why using chatbots? After many years of taking the lever into our own hands, man has called in the help of machines to...
Urgent Communication : 5 Reasons To Use a Crisis Communication Center
Communication is a very wide field. Besides promotional or transactional messages, you may also have to send out an urgent communication. When this is the case, overall efficiency is a key factor in the choice of your communication platform. Discover several reasons...
Turn your payment reminders into success
Do you really rely on your customers for the payment of your invoices? Of course, you cannot pay outstanding debt for them. Nevertheless, you can impact them more than you think. How? It is a matter of empathy and using adapted tools. These 5 steps will allow you to...
How IVR System Can Benefit Your Marketing
There are many ways IVR applications can improve your marketing and marketing campaigns : build customer loyalty, improve processes or reduce costs. If you have never heard of IVR, it's high time to take an interest! Discover in this article how IVR can boost your...
Retain And Grow Your Customer Base In Banking Sector
Retain and grow your customer base is not always an easy task. In all types of industries, it is important to focus on the customer. Many tools are useful to ensure that your customers are satisfied. It is all about knowing your target and adapting to their preferred...
5 Customer Data Collection Methods That Work
Without knowing your client, you can't offer him the best experience you want him to have. That's why most marketing & sales projects will require a phase of customer data collection. Your company may also be or want to be a data driven company. In any case, you...