Why a cloud-based call centre like Cloud VXP?

That first contact with your clients? It happens through incoming conversations. Your prospects and clients need and expect fast service. What’s more, they expect that your customer service department is available 24/7. Flexibility and efficiency, that’s what it’s all about.

Contact centres used to be based on complex infrastructure leading to numerous failures, upgrades and an array of inconveniences. This is the reason why nowadays more and more contact centres have realised that there must be a better way to optimize their service.

The RingRing Cloud VXP cloud-based contact center allows you to combine cost savings and the security of cloud architecture with peace of mind.

This is where a cloud-based contact centre comes in. The RingRing Cloud offers reliability without the need to implement or maintain complex infrastructure, extending limited IT resources whilst using smaller budgets.

An easier to deploy cloud contact centre, a better customer experience, perfect reliability, higher flexibility and a better ROI? Your solution: RingRing’s Cloud VXP.

Simply contact us and you’ll soon be over the moon about your call centre!

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Introducing Cloud VXP

The RingRing Cloud VXP cloud-based contact center allows you to combine cost savings and the security of cloud architecture with peace of mind. All this while offering your customers a seamless, first-class multi-channel experience through interactions using automated service, live-assistance or transitioning between both as needed.

We’ve made it easy to deploy and manage a pure cloud contact center with premium features at a competitive price. Our Cloud VXP gives you the reliability and simplicity you expect from the cloud with the robust omni-channel communications capabilities which your business needs to deliver a superior customer experience. It’s just that simple!

Cloud VXP

Why Cloud VXPWhy Cloud VXP?

Thanks to instant provisioning from our website, RingRing will get you and Cloud VXP up and running in no time. Combine that with our expertise in the contact center field and you have a platform that supports your operational needs and delivers a seamless customer experience. Efficiency is key as well; we made it easy for you to scale your RingRing Cloud VXP contact center according to your business needs.

Our Cloud VXP bundle includes includes IVR, SMS, Web RTC, chat, predictive dialer, post-call surveys, ACDS with skills-based routing, reporting and recording capabilities for a competitive price. On top of that, Cloud VXP also includes configurable integrations to Salesforce.com to help increase productivity.

Still not convinced? Our 30 day no-obligation free trial has an instant and easy setup giving you time to experience the benefits for yourself and eventually migrating to a cloud solution.

Under the hoodCloud VXP under the hood

  • Up and running in no time
    Thanks to instant provisioning from our website
  • Includes everything you need
    Cloud VXP includes IVR, SMS, Web RTC, chat, predicitive dialer, post-call surveys, ACDS with skills-based routing, reporting and recording capabilities for a competitive price.
  • Always up and running
    Built on the RingRing Cloud, our geographically dispersed data centres make sure your contact centre is always up and running.
  • Increase Lead Conversion Rates
    Outbound contact centers benefit from Cloud VXP’s predictive dialer, CRM integrations for nurturing current accounts and campaign management tools.
  • Manage your agents – no matter where they are
    Cloud VXP’s agent console can be deployed to geographically dispersed teams, as well as virtual agents – helping you cover multiple time zones and reduce costs.
  • Help Your Help Desk
    Increase productivity and lower costs by integrating Cloud VXP with CRM, giving your agents the ability to track incoming cases from multiple channels in a centralized and organized way.
Cloud VXP inbound home screen

Cloud VXP centralises all of your incoming and outgoing customer contacts in a fast and easy to use interface.

searchReferences – Call Centre on Demand

Contact us to learn more about Cloud VXP

You want to connect your applications and websites to RingRing Cloud VXP?

You wish to use our API’s and start right away to manage your internal helpdesk in Belgium and throughout the world?

Learn more about Cloud VXP now and get advice from one of our communication specialists by simply filling in this form.

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helpdesk_managerContact us today and get the most out of your contact centre!

Are you interested in Cloud VXP? Then contact our RingRing experts on +32 2 334 23 00, complete our contact form or send an e-mail to sales@ringring.be